Job Description

IT Helpdesk Technician

An International Professional Services Organisation with offices in Dublin 2 are seeking to hire an experienced IT Helpdesk Technician to support their 800+ users with IT Support and Infrastructure maintenance.


This is a permanent role with excellent benefits and progression opportunities.

  • Hybrid role; The successful candidate will be required to work on site initially for training and then move to a hybrid working model of 3 days on site per week.

  • Excellent benefits package which includes: 23 days Annual Leave, Health Insurance and Pension, Income Protection Insurance and Life Assurance, onsite gym etc.

    • Responsibilities:

  • Deliver first-level technical support to end users through phone, email, or in-person interactions.

  • Accurately and efficiently record all support requests and incidents in the ticketing system.

  • Troubleshoot and r...

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