Job Description
Mitsubishi Logisnext Europe (MLE) is the world's fifth-largest manufacturer of fork-list trucks. ). Logisnext Finland Oy, a subsidiary of MLE, are looking to fill the role of
IT Helpdesk Support
to support both local colleagues in Finland as well as MLE employees across Europe, as part of our collaborative, friendly but professional IT team.
Please note that the start date for this role is April or May 2026.
Your responsibilities
Deliver first-line IT support via phone, email, remote tools, and in-person, when required
Log incidents and service requests efficiently, ensuring all relevant details are captured
Take ownership of support tickets, striving for swift resolutions at first contact
Work alongside second-line support and wider IT teams to ensure timely issue resolution
Monitor incoming requests, prioritizing tasks based on urgency and business impact
Uphold excellent customer service standards throughout all interactions.
What we're looking for<...
IT Helpdesk Support
to support both local colleagues in Finland as well as MLE employees across Europe, as part of our collaborative, friendly but professional IT team.
Please note that the start date for this role is April or May 2026.
Your responsibilities
Deliver first-line IT support via phone, email, remote tools, and in-person, when required
Log incidents and service requests efficiently, ensuring all relevant details are captured
Take ownership of support tickets, striving for swift resolutions at first contact
Work alongside second-line support and wider IT teams to ensure timely issue resolution
Monitor incoming requests, prioritizing tasks based on urgency and business impact
Uphold excellent customer service standards throughout all interactions.
What we're looking for<...
Ready to Apply?
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