Job Description

Our client is currently hiring for the position of IT Helpdesk Support Executive.

Responsibilities

  • Diagnose and resolve issues related to desktops, laptops, printers, scanners, mobile devices, and peripherals
  • Assist users with account setup, password resets, and access permissions
  • Basic troubleshooting of LAN, Wi‑Fi, VPN, and network connectivity issues
  • Install, configure, and maintain IT equipment
  • Provide periodic reports on issues, trends, and resolutions
  • Assist in applying OS and application patches and antivirus updates

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