Job Description

Join the Fortinet team in anIT Specialistrole where you will be responsible for the secure operation and administration of our networks!

Job Responsibilities:

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Respond to queries either in person, through ticket system or over the phone.
  • Write training manuals.
  • Maintain daily performance of computer systems.
  • Walk customer through problem-solving process.
  • Install, modify, and repair computer hardware and software.
  • Clean up computers.
  • Run diagnostic programs to resolve problems.
  • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
  • Install computer peripherals for users.
  • Follow up with customers to ensure issue has been resolved.
  • Gain feedback from customers about computer usage...

Ready to Apply?

Take the next step in your AI career. Submit your application to Fortinet, Inc. today.

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