Job Description

Through the power of trillions of dollars in business spend, Coupa’s mission is to unlock our customers' full potential to do well and do good, anchored in our shared belief that we are smarter together. Our customers, suppliers, and employees- our Coupanians- come together to co-create ideas and innovations that impact the power of spend.
Responsibilities:
  • IT L1 Service Desk Technical Support (US Hours)
  • Weekend Service Desk Coverage (Rotation)
  • End user instruction and training
  • First Contact Respond to user inquiries
  • Recommend and perform actions to correct problems
  • Escalate security issues according to company policy
  • Own, follow-up and drive problem resolution
  • Proactively monitor, analyze, and troubleshoot issues
  • Perform quality assurance when required
  • Establish and maintain vendor relationships

    • Requirements:
  • Total exp 3-5 years and At least 2 years of hands-...

    • Ready to Apply?

    Take the next step in your AI career. Submit your application to Coupa Software today.

    Submit Application