IT Help Desk

**Summary of the role**
You’ll be a key part of a growing technology business, helping users, keeping systems updated, and making sure everyday tasks run smoothly.
This is a perfect role for someone who likes a balance of customer support, light tech troubleshooting, and business administration — no two days are exactly the same!
**What You'll Do**
- Customer Success & Support
- Respond to user inquiries in a friendly, professional manner.
- Maintain and update user accounts, user database, contracts, and service agreements.
- Provide basic IT support to users (e.g., account access, general troubleshooting).
- Help manage documentation and guides for customers.
- Operations & Administration
- Assist with basic financial tasks.
- Organize digital records and maintain business documents.
- Help keep our day-to-day operations running smoothly across different areas of the business.
- Play a key role in different projects with high impact to our growi...