Job Description

(Qatar based candidates can apply)

IT Helpdesk Associate – Oil & Gas / Petrochemical


Experience: 3+


Contract: 2 Years


Job Purpose


The IT Helpdesk Associate serves as the primary point of contact for end users within Oil & Gas / Petrochemical operations. The role is responsible for handling user calls, logging and tracking tickets, providing Level 1 and Level 2 remote support, and ensuring timely resolution of IT issues. The position supports critical operational systems and contributes to uninterrupted business operations, compliance, and a high-quality user support experience in an industrial environment.


Key Responsibilities




  • Act as the first point of contact for IT-related incidents, service requests, and user queries.




  • Log, categorize, prioritize, and track tickets...

Ready to Apply?

Take the next step in your AI career. Submit your application to Management Solutions International MSI today.

Submit Application