Job Description
Job Summary:
We are seeking a detail-oriented and hands-on IT Field Support Engineer to deliver high-quality onsite technical support for end-user hardware, software, infrastructure proximity, and special IT programs. This role encompasses support for standard and non-standard devices, user lifecycle services (onboarding/offboarding), asset and depot management, VIP services, and third-party/vendor coordination. The ideal candidate has experience in enterprise IT environments and excels in communication, incident resolution, and multitasking.
Key Responsibilities:
1. Hardware IMAC (Install, Move, Add, Change) Support:
- Diagnose and resolve hardware issues for desktops, laptops, Macs, tablets, smartphones, and supported printers.
- Coordinate with vendors and internal teams for service ticket resolution.
- Provide smart hands support for AV
Ready to Apply?
Take the next step in your AI career. Submit your application to EIL Global IT Solutions and Services Pvt Ltd today.
Submit Application