Job Description

Key Responsibilities

  1. IT Operations & Infrastructure Support

● Manage and maintain day-to-day IT operations including servers, PCs, printers,

network equipment, and basic plant systems.

● Ensure uptime and stability of LAN/WAN, internet connectivity, email, and internal

applications.

● Perform routine system monitoring, backup checks, and basic troubleshooting.

  1. User Support & Helpdesk

● Provide hands-on technical support to production, engineering, quality, and office users.

● Resolve hardware, software, and network issues in a timely manner to minimize

operational disruption.

● Manage user accounts, access rights, and basic cybersecurity hygiene.

  1. Systems & Application Coordination

● Support and maintain ERP / manufacturing-related systems (user access, basic

configuration, coordination with vendors or HQ IT).

● Act as the local IT contact for s...

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