Job Description

Key Responsibilities

A) End-User & Desktop Support

  • Provide Level 1 and Level 2 technical support for laptops, desktops, mobile devices, and peripherals.
  • Configure, deploy, and troubleshoot Windows systems.
  • Install, configure, and support printers, scanners, and related hardware.
  • Set up and troubleshoot mobile devices (iOS and Android), including email and security configurations.

b) Conference Support

  • Support and configure, and maintain conference room Audio/Visual systems, including video conferencing hardware.
  • Support collaboration and communication services including video conferencing systems (Zoom, Teams).
  • Provide on-site and remote assistance for executive meetings, town halls, and hybrid conferences to ensure seamless A/V performance.

c) Software & Application Support

  • Coding skills: PHP, HTML, and MS SQL ...

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