it executive

Job Responsibilities

• Installing, configuring, and maintaining computer hardware, operating systems, and business applications.
• Monitoring and managing computer systems, networks, and servers to ensure optimal performance.
• Providing technical support to staff or clients, guiding them through troubleshooting steps either face-to-face or remotely.
• Diagnosing and resolving hardware, software, and network issues in a timely manner.
• Replacing faulty parts and performing preventive maintenance as required.
• Creating and maintaining procedural documentation, technical reports, and supporting reporting needs for management.
• Following technical diagrams and written instructions to repair faults or set up systems.
• Supporting the deployment and roll-out of new applications and system upgrades.
• Setting up new user accounts, profiles, and managing password-related issues.
• Managing company servers, websites...