IT Engineer

Job Description:

Company based in Durban is looking for a Junior IT Engineer.  

Salary: R8000 - R13000 plus Medical Aid contribution 

Requirements:
- Higher Certificate in IT / Higher Certificate in Information Systems
- Higher National Diploma in Technology 
- Bachelors Degree in IT 
- A+ and N+ Certification
Responsibilities & Duties:
- Analyzing and interpreting the requests to ensure the classification, prioritization and escalation of the requests are correct. 
- Work closely with other teams to ensure the quick resolution of faults and the user and/or client are kept updated on the progress in relation to the resolution of the fault.
-Identification of failures and short-comings in the current processes and escalation with recommendations.
- Addressing the issues logged by the clients in a professional and timely fashion.
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