Job Description
Responsibilities
- Software Technical Services:
- System software maintenance: Routine maintenance, installation, upgrades of Windows operating systems; using guides and configuration services, and system image creation and maintenance.
- Application Software Services: Office series software; IE series software and other business software systems installation, maintenance, and upgrades.
- User Guidance Services: Resolve client issues with commonly used software operation, hardware problems encountered, and provide basic training.
- Virus Protection Maintenance: Installation of antivirus software, updates for antivirus databases, and removal of viruses from client terminals.
- Hardware Maintenance Content:
- Hardware installation, debugging, network configuration, peripheral installation, and driver installation.
- Detection, localization, and troubleshooting of hardware faults.
- ...
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