Job Description

We’re currently recruiting for an experienced IT Endpoint Field Service Engineer to support a growing laboratory network across Hertfordshire and West Essex. This is a hands-on, field-based role with a strong focus on hardware support, troubleshooting, and site-based IT service delivery.

The Role


You’ll be responsible for providing onsite IT support across a hub laboratory in Watford and multiple spoke sites, ensuring endpoint systems and hardware are running efficiently.


Key responsibilities include:

  • Providing desktop and endpoint support across multiple sites

  • Deploying, configuring, and maintaining IT hardware (PCs, laptops, printers, mobile devices)

  • Diagnosing and resolving hardware and software issues

  • Supporting upgrades, repairs, and ongoing maintenance

  • Carrying out regular site visits and responding to support requests

  • Assisting with IT projects and transformation initi...

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