IT End User Support Specialist

We are looking for End User Support Specialist (PRACTITIONER)

In this role you will be responsible for handling two key deliveries:
• Desk Side Support: The 2nd Level support for the end users. You are performing all tasks that require indepth technical knowledge, enable purchase activities, provide local guidance to the business.
• Business Unit specific support: The 2nd Level support of Production Companies, Distribution Centers and Customer Centers and all non-desk side support. You will support the key business functions and ensure the right support model is engaged. Ensure disaster solution to mitigate Epiroc loss of revenue.

It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, togeth...