Job Description

Our client, a Business Manufacturing And Supply company, is looking for a IT Desktop Support for their Canton, NY location. Responsibilities:

+ The Corporate Field Services Technician will provide technical assistance and support for incoming service requests/incidents related to computer systems, software, hardware and infrastructure both in-person and (at times) remotely at a manufacturing facility in the Canton NY (USA).

+ This position requires the candidate to be available for on call 24/7 coverage.

+ The candidate will possess an aptitude for working with Microsoft-based applications, with emphasis on Windows 7/10 and MS Office suites (2010/2013/2016/O365).

+ Candidates will rely on internal training, previous knowledge, and informed judgment to identify, diagnose, and resolve or route tickets accurately and in accordance with documented processes.

Daily tasks include (but are not limited to):

+ Active Directory Adm...

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