IT Desktop Support Engineer (Secondary Support)

Job Description:


Job Title: EUC IT Desktop Support Technician



Job Type & Location: Onsite || 8 hrs/day - 4 to 5 Day Project || Burchardstraße 8, 20095 Hamburg, Germany



We are seeking an experienced and proactive EUC IT Desktop Support Technician to provide comprehensive field support for IT infrastructure, including troubleshooting hardware, software, and OS issues. This role requires strong technical skills, excellent customer service, and the ability to work independently or as part of a team. They need a technician for 10 days (full day at the customer location for Normal business hours) tentatively starting from the first week of June. The purpose is to assist users with initial laptop issues as we will be configuring and dispatching them





Job Requirements:



Technical

Minimum 2 to 3 years of hands-on experience in IT infrastructure field support.

Proficient in