IT Desktop Support

We are seeking an IT Support Specialist to provide exceptional technical support for end-user computing environments across Windows, Linux and macOS platforms.

The successful candidate will be a versatile IT professional able to support a broad range of desktop, networking, and infrastructure technologies, with a focus on problem solving and superior customer satisfaction.

They will have excellent interpersonal skills and be willing to work as part of a small yet hard working team.

The office location is based in Burlington, Ontario Responsibilities include:  Maintain and action general Helpdesk queues for IT Support  Windows, Linux and macOS administration, support and troubleshooting Provision, deploy, upgrade, and manage end-user computing devices Support user account administration, authentication, and endpoint security technologies Monitor and maintain endpoint patching, antivirus, encryption, and backup solutions Assist with Microsoft 36...