Job Description

JOB DESCRIPTION

Req ID: 355234 

We are currently seeking a IT Desktop Support to join our team in Bang Saotong, Samut Prakan (TH-11), Thailand (TH).

Job Summary

The Desktop Support Engineer is responsible for high-quality end-user IT support services. This role involves hands-on technical troubleshooting, client interaction, coordination across IT teams, and driving remediation activities related to network operations and information security. The role supports hardware, software, LAN, voice, and video services while ensuring compliance with security and operational standards.

Roles & Responsibilities

  • Act as a primary point of contact for client IT support requests.
  • Diagnose, troubleshoot, and resolve hardware, software, operating system, and connectivity issues.
  • Provide on‑site and remote desktop support to end users.
  • Install, configure, maintain, and upgrade desktops, laptops, peripherals, operating system...

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