Job Description

Your job

In our team we have PO, and a group of 5 genius minds with diverse talent and culture. We aim towards high performing, self-organised DevOps teams where each team members take responsibility and are willing to learn. Within the team, we collaborate, each team member share their expertise and also have their own specialism. Next to creating new insights, maintaining and fixing our existing systems and dashboards are also part of the responsibility of the DevOps teams, the right mindset is key!

Your key responsibilities will be:

  • Collaborate with WFM teams to translate business needs into scalable solutions.
  • Manage and enhance system-to-system integrations (telephony/ACD, CRM, planning tools).
  • Ensure data accuracy, reliability, and availability for forecasting, scheduling, and operational reporting.
  • Monitor and improve data quality, including validation, transformation logic, and exception handling.
  • Suppor...

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