Job Description

Accenture is seeking an IT Customer Service Analyst in Hyderabad. This role involves managing and resolving customer queries through chat and other channels, ensuring compliance with service level agreements.

The ideal candidate has 3 to 5 years of experience, excellent English skills, and the ability to multitask efficiently. A customer-centric mindset and knowledge of U.S. Customer Service, preferably in telecom, are essential.

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