IT Concierge/Support Engineer

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 15,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

• Provide front-line IT support and assistance to end-users in a professional, courteous manner.
• Handle walk-in requests, phone calls, and digital service requests efficiently.
• Perform basic troubleshooting for hardware, software, and connectivity issues.
• Coordinate with technical teams for complex issues requiring escalation.
• Set up and configure workstations, laptops, mobile devices, and peripherals.
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