Job Description
Our Client are seeking an IT Change Officer / Senior Officer to support the controlled implementation of IT changes, ensuring minimal disruption to business operations and strict adherence to change management best practices. Key Responsibilities Review and validate change requests for completeness and compliance Assess risk, impact, and prioritization of changes Coordinate Change Advisory Board (CAB) meetings Monitor change execution and provide status reporting Maintain accurate documentation and post-implementation reviews Ensure configuration items and impacted services are properly addressed Communicate change notifications to stakeholders Support audits and process compliance activities Identify opportunities to improve the change management framework Requirements 24 years (Officer) / 46 years (Senior Officer) in IT Change, ITSM, or IT Operations Strong understanding of ITIL practices Experience with ITSM tools (ServiceNow, BMC Remedy, Jira, etc.) Strong coordination and stakehol...
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