Job Description
Lead IT Change Management initiatives with Manulife in a hybrid work model. Ensure effective governance and execution of change processes to maintain system integrity and stability.
This position focuses on managing the daily operations of the IT Change Management process, including CAB coordination and stakeholder engagement. You will utilize ITIL principles to ensure changes are carefully assessed and implemented, supporting continuous improvement within a global setting.
Key Responsibilities:
• Govern the IT Change Management process effectively
• Evaluate change requests for risk and readiness
• Coordinate Change Advisory Board meetings
• Monitor execution of approved changes organization-wide
• Support emergency change processes to ensure continuity
Requirements:
• 5+ years in IT Change Management or ITSM
• Strong knowledge of ITIL Change Management practices
• Experience in high-volume enterpri...
This position focuses on managing the daily operations of the IT Change Management process, including CAB coordination and stakeholder engagement. You will utilize ITIL principles to ensure changes are carefully assessed and implemented, supporting continuous improvement within a global setting.
Key Responsibilities:
• Govern the IT Change Management process effectively
• Evaluate change requests for risk and readiness
• Coordinate Change Advisory Board meetings
• Monitor execution of approved changes organization-wide
• Support emergency change processes to ensure continuity
Requirements:
• 5+ years in IT Change Management or ITSM
• Strong knowledge of ITIL Change Management practices
• Experience in high-volume enterpri...
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