IT Business Solutions Trainer

Role Overview

The Trainer (IT business Solutions) will be responsible for designing, developing, and delivering comprehensive training programs for custom-built enterprise applications developed or implemented by the organization. This role ensures that end users, business units, and clients effectively understand and utilize the system’s functionality, processes, and integrations. The trainer will also lead the creation of user documentation, provide post-training support, and mentor junior trainers to maintain training quality and consistency.

Key Responsibilities

•             Training Design & Delivery:

o            Plan and deliver training programs on custom enterprise software, covering user journeys, workflows, and system functionality.

o            Conduct sessions for diff...