Job Description

**About the role**



As an **IT AV Support Technician** , you will make an impact by ensuring high‑quality AV performance, seamless conferencing experiences, and timely support for executive‑level meetings. You will be a valued member of the **FS Team** , working closely with on‑site technicians and cross‑functional partners to deliver reliable, professional AV services.



**In this role, you will:**



+ Provide day‑to‑day AV (audio/visual) conferencing support for executive conference rooms.

+ Remotely troubleshoot AV issues by coordinating with on‑site technicians and other support teams.

+ Support Zoom and Microsoft Teams conferencing environments to ensure reliable meeting performance.

+ Assist in identifying and documenting improvements to AV support processes.

+ Contribute to smooth AV setups for events, meetings, and business‑critical sessions.



**Work model**


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