IT Assistant

IT ASSISTANT Reports To: Venue Operations Director Location: Doha, Qatar SUMMARY: The IT Assistant will play a key role in supporting the day-to-day IT operations of the business, with a strong focus on Office 365 administration, IT asset management and user support for both permanent staff and project-based teams. The role will also support the development and ongoing management of the company intranet and the setup and documentation of IT processes and procedures, including automated workflows, approvals and internal request processes. KEY RESPONSIBILITIES: Act as an administrator for Microsoft Office 365, including user account management, permissions and licensing. Provide IT support to full-time employees and project staff, including troubleshooting hardware, software, access and connectivity issues. Maintain and manage the IT asset inventory, including laptops, software licenses and assigned hardware. Support IT onboarding and offboarding processes, including system access, e...