Job Description
We're Hiring Join Our Team at PalawanPay
Hybrid Setup – Mandaluyong (Onsite 2x per week)
IT Operations Support Specialist
PalawanPay is looking for a highly driven IT Operations Support Specialist to join our growing Technology team. If you thrive in high-availability production environments, enjoy solving complex issues, and have strong experience in incident and problem management — we'd love to hear from you.
PalawanPay is the digital wallet of the trusted Palawan Group of Companies, serving millions of Filipinos nationwide and driving financial inclusion through secure and innovative digital payment solutions.
Key Responsibilities
Provide Level 2 production support for business-critical systems, ensuring timely resolution and minimal service disruption.
Investigate, analyze, and troubleshoot incidents across applications, integrations, and transaction systems.
Lead and support incident and problem management activities, including root cause analysis (RCA) an...
Hybrid Setup – Mandaluyong (Onsite 2x per week)
IT Operations Support Specialist
PalawanPay is looking for a highly driven IT Operations Support Specialist to join our growing Technology team. If you thrive in high-availability production environments, enjoy solving complex issues, and have strong experience in incident and problem management — we'd love to hear from you.
PalawanPay is the digital wallet of the trusted Palawan Group of Companies, serving millions of Filipinos nationwide and driving financial inclusion through secure and innovative digital payment solutions.
Key Responsibilities
Provide Level 2 production support for business-critical systems, ensuring timely resolution and minimal service disruption.
Investigate, analyze, and troubleshoot incidents across applications, integrations, and transaction systems.
Lead and support incident and problem management activities, including root cause analysis (RCA) an...
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