IT Application Operations Engineer

About The Company
The employer is a premier global IT services and consulting firm headquartered in Vietnam, boasting a diverse workforce of over 30,000 employees across 30 countries and delivering high-impact solutions in digital transformation, cloud services, and AI for world class clients in the banking, healthcare, and energy sectors.

About The Job
As an IT Application Operations Engineer, you will be the backbone of the company's global business systems. This is a high-impact, Level 1 and Level 2 support role focused on maintaining system resilience and ensuring always-on availability for overseas environments.

Key Objectives

• Incident Leadership: You won't just fix bugs; you will lead fault diagnosis and resolution for major application failures.
• Optimisation: Proactively identify architecture and performance risks to propose long-term solutions.
• Global Coordination: Communicate across international borders to fulfil complex bu...