IT Application Operations Analyst

Job Description

We are seeking a highly curious, detail-oriented and technically skilled IT Application Operations Analyst to support and maintain core enterprise applications and critical onboarding/offboarding systems. In this role, you will perform application administration, troubleshoot issues, support end users, and ensure the stability and availability of key operational systems. 

This role goes beyond routine administration and requires a strong troubleshooting and triage mindset—someone who can independently investigate issues, understand complex system interactions, and determine where problems originate across multiple layers.

The ideal candidate is a go-getter and problem solver who asks inquisitive questions, compares data sets, reads logs, validates assumptions, and knows how to escalate issues with context when needed. Success in this role depends as much on how you think and approach problems as on your technical foundation.

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