IT Application Executive

Job Description

• Process good attitude and pleasant personality.
• Providing L1 and L2 support to user by performing incident management.Provide technical support & troubleshooting for applications and hardware.
• Collaborate and support the internal development teams for release preparation, test and development machine allocation and maintenance.
• Provide user application systems product knowledge of functions, features from time to time including training and assistance.
• Maintaining and updating technical documents and procedures.
• Demonstrated ability to work effectively in a team environment.
• Create & update customer's information.
• Innovation and analytical skills to generate viable option and develop solutions to diverse workplace issues and take responsibility for outcomes.
• Work closely and collaborate with infrastructure team to ensure the applications and s...