Job Description

Job Title: IT Analyst - Tamheer


Position Overview:


As an IT Analyst for Tamheer Program, you will install and maintain computer systems and networks aiming for the highest functionality. You will also train users of the systems to make appropriate and safe usage of the IT infrastructure.


A successful IT Support Analyst must have a basic knowledge of computer software and hardware and a variety of internet applications, networks, and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail.

General Description of Role and Responsibilities that you will learn:

  • Provide exceptional customer service via phone, in person, and email as appropriate.
  • Resolve support issues, including troubleshooting connectivity, mobile devices, hardware, and software issues.
  • Troubleshoot corporate equipment connecting to the LAN and WAN, including VPN and remote users.
  • P...

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