IT Analyst

Role description

About the Role:
The Associate IT Analyst (Software License and Procurement) will be part of the Vendor Management Services under the ITD ITDW to support the end-to-end processes of software license management, IT asset procurement, and vendor coordination, ensuring alignment with organizational policies and the evolving needs of the client's IT environment.

Scope of Work/Responsibilities
Specìfic tasks and service requirements required on a daily basis.
A. Software Management

• Act as part of the process owners for software license management, maintaining accurate records and documentation.
• Liaise with different ITD stakeholders in activities related to monitoring, updating, and reconciling software license

entitlements and utilization, ensuring compliance with contracts and regulatory requirements.

• Manage the ITD software license register and asset inventory using ITAM tools (e.g., ServiceNow...