Job Description
What is the job?
Support the IT function for the business and the wider business operations. This will involve managing IT services, security, systems architecture, and end-user support while preparing for the demands of a growing workforce.
What will you be doing?
Support the IT function for the business and the wider business operations. This will involve managing IT services, security, systems architecture, and end-user support while preparing for the demands of a growing workforce.
What will you be doing?
- IT System Administration
- Ongoing system management of Strategic IT platforms, including cloud and SaaS.
- Administer and maintain Google Workspace, Microsoft 365 and collaboration tools (Slack, Dialpad VoIP) ensuring availability and performance for a growing user base
- Manage software licensing across the business, including provisioning, reconciliation and renewals
- End-User & Systems Support
- Perform support operations for a growing user base, ensuring high availability and performance.
- Provide Level 1 & 2 technical support, resolving software, hardware, and network issues.
- Operate and maintain robust incident management and ensu...
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