IT Analyst

Overview of role:

The Analyst is responsible for being a technical resource within the team the role reports, supporting the various technology systems that are key to delivering value to WestJet.

Being a part of an operational pod, the analyst will administer, implement key improvements, troubleshooting issues, and resolve incidents within the technology stack that supports the business unit. Playing a key role in change, incident, and release management for the product stack, the analyst will maintain the stability and functionality of the systems supported.

The analyst will be involved in scrum methodology and will participate in estimations, planning, and delivery of sprints. Can be asked to provide input on developing requirements and propose solutions that meet business needs.

Key deliverables / responsibilities include:

• Administration of relevant technology within their product or ...