Job Description
Job Description
A client of Insight Global is seeking an IT Administrator to oversee daily IT operations and provide hands-on technical support across the office. This individual will be responsible for managing the internal ticketing system, troubleshooting hardware/software issues, and ensuring all systems remain secure and operational in a fast-paced, client-facing environment.
Key Responsibilities;
Manage and respond to incoming IT support requests through the ticketing system
Diagnose and troubleshoot desktop, laptop, printer, and network issues
Provide in-office technical support for employees and leadership
Install, configure, and maintain hardware, software, and user accounts
Support onboarding/offboarding processes (account setup, access, equipment)
Maintain and monitor network systems, including Wi-Fi connectivity and basic infrastructure
Ensure system updates, patches, and antivirus protections are up to date
Assist with data securi...
A client of Insight Global is seeking an IT Administrator to oversee daily IT operations and provide hands-on technical support across the office. This individual will be responsible for managing the internal ticketing system, troubleshooting hardware/software issues, and ensuring all systems remain secure and operational in a fast-paced, client-facing environment.
Key Responsibilities;
Manage and respond to incoming IT support requests through the ticketing system
Diagnose and troubleshoot desktop, laptop, printer, and network issues
Provide in-office technical support for employees and leadership
Install, configure, and maintain hardware, software, and user accounts
Support onboarding/offboarding processes (account setup, access, equipment)
Maintain and monitor network systems, including Wi-Fi connectivity and basic infrastructure
Ensure system updates, patches, and antivirus protections are up to date
Assist with data securi...
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