Job Description

Responsibilities

Provides organization with information technology support to optimize operational efficiency that includes resolving technical issues, maintaining hardware and software installation, and improving IT systems.

Technical Support

  • Assist in troubleshooting and resolving technical issues encountered on hardware (Server, Printers and Employee Computers/Devices, CCTV, Biometrics Machines.
  • Assist in troubleshooting software programs and coordinates with Programmer Consultant.
  • First point of contact for team members technical concerns.

System Network and Administration

  • Company Program Files Back-Up
  • Ensure proper connection and accessibility of remote computers.
  • Perform Regular Preventive Maintenance on IT Equipment
  • Assist in installation and configuration of software and computer systems.
  • Management of internal company CCTV, including troubleshooti...

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