ISL 15R - Service Desk Support

ISL 15R - Service Desk Support - )

Develop and apply your skills in project and technical support in this dynamic and rewarding role!

The Office of the Ombudsperson hosts a Corporate Shared Services unit supporting a total of three offices of the Legislature including: Office of the Ombudsperson, Information and Privacy Commissioner and the Office of the Police Complaint Commissioner. The specific services provided by Corporate Shared Services under a joint shared services arrangement are finance, information management and technology (IM/IT), human resources, facilities and administration.

The Service Desk Support provides frontline technical support and endpoint administration services for approximately 240 staff working in both on‑site and remote/hybrid environments. This position supports a modern Microsoft-based workplace that includes Active Directory (AD), Microsoft Entra ID (Azure AD), Microsoft Intune, Windows Autopilot, Microsoft 365, ...