Job Description

Job Description:

Your Next Big Career Move Starts at DXC Technology

We’reHiring: ISB BPS Quality Assurance (QA) Manager

Location:Onsite-DXC Manila IPC McKinley Hill, Taguig City
Employment Type:Full Time

At DXC, we build strong connections, embrace innovation, and empower our people to grow.We’relooking for a ISB BPS Quality Assurance (QA) Manager who is motivated, skilled, and eager to contribute to meaningful projects.

Key Responsibilities
 

Quality Strategy & Governance

  • Develop and execute the QA strategy aligned with organizational and client objectives.
  • Establish quality standards, audit methodologies, scorecards, and governance processes.
  • Ensure consistency in quality evaluations across programs, locations, and QA teams.
  • Lead calibration sessions with operations, training, and clients to ensure scoring alignment.
  • Maintain compliance with contractual, reg...

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