Job Description
Investment Middle Office Services (IMOS) provides a complete suite of investment operations outsourcing services for institutional asset managers. Our services encompass all asset management activities post-trade execution, allowing asset managers to focus on their core competencies of managing assets and client relationships.
As a Client Operations Associate within Investment Middle Office Services, you will be the single-point-of-contact for all client interactions including query management, escalations and projects to help clients navigating the firm. You will also partner with internal stakeholders to ensure all client SLA’s are met with high standard of services, monitoring resiliency and focusing on trend analysis and process improvement.
Job responsibilitiesManage all incoming and outgoing client queries across a varied range of products including but not limited to equities, fixed income, FX, derivatives and investment book of records (IBOR)....
As a Client Operations Associate within Investment Middle Office Services, you will be the single-point-of-contact for all client interactions including query management, escalations and projects to help clients navigating the firm. You will also partner with internal stakeholders to ensure all client SLA’s are met with high standard of services, monitoring resiliency and focusing on trend analysis and process improvement.
Job responsibilities
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