Job Description
Description
Shopping Experience Protection Operations (SEPO) - Customer Discovery Trust (CDT) is Amazon's comprehensive risk management framework that safeguards the marketplace ecosystem through three core pillars: selling partner account protection, content integrity, and order authenticity assurance. The team investigates and prevents marketplace abuse, handles brand infringement cases, and ensures product authenticity through multiple reporting channels. Operating worldwide, SEPO maintains product quality standards, authenticates merchandise, and supports legitimate sellers while investigating reported violations. Their mission is to establish Amazon as the world's most trusted e-commerce platform by creating a secure environment for customers, brands, and selling partners, while enabling legitimate businesses to thrive through proper verification and swift resolution of quality concerns.
Key job responsibilities
The Senior Manager leads a large-scale operation overs...
Shopping Experience Protection Operations (SEPO) - Customer Discovery Trust (CDT) is Amazon's comprehensive risk management framework that safeguards the marketplace ecosystem through three core pillars: selling partner account protection, content integrity, and order authenticity assurance. The team investigates and prevents marketplace abuse, handles brand infringement cases, and ensures product authenticity through multiple reporting channels. Operating worldwide, SEPO maintains product quality standards, authenticates merchandise, and supports legitimate sellers while investigating reported violations. Their mission is to establish Amazon as the world's most trusted e-commerce platform by creating a secure environment for customers, brands, and selling partners, while enabling legitimate businesses to thrive through proper verification and swift resolution of quality concerns.
Key job responsibilities
The Senior Manager leads a large-scale operation overs...
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