Job Description

Kraken is hiring a Client Engagement Operations Analyst to manage staffing and scheduling for service support teams.

This role focuses on intraday forecasting, balancing operational needs with strategic planning to ensure exceptional client experiences.

Key responsibilities

  • Managing staffing levels
  • Analyzing productivity patterns
  • Collaborating with cross-functional teams

Qualifications

The adecuado candidate is passionate about client outcomes and possesses strong interpersonal skills.

#J-*****-Ljbffr

#J-18808-Ljbffr

Ready to Apply?

Take the next step in your AI career. Submit your application to Kraken today.

Submit Application