Job Description
Job Description: Senior VoIP & IT Infrastructure Engineer
Role Overview
We are seeking a highly skilled Senior VoIP & IT Infrastructure Engineer to lead the design, implementation, and support of our telecommunications and data network environments. You will be responsible for delivering best-in-class IT solutions, focusing on high availability, performance, and seamless user adoption for small-to-mid-size business sectors.
Key Responsibilities:
System Architecture & Implementation: Lead end-to-end IT projects using a structured 6-step approach: needs assessment, workflow study, solution architecture, deployment, user training, and ongoing support.
VoIP Management: Architect and manage advanced VoIP platforms, including Netsapiens and Yeastar systems.
Network Infrastructure: Plan, install, and troubleshoot complex computer networks involving routers, switches, and firewalls (e.g., Cisco, Yealink, Polycom).
Tier 2/3 Support: Provide expert-level technical support fo...
Role Overview
We are seeking a highly skilled Senior VoIP & IT Infrastructure Engineer to lead the design, implementation, and support of our telecommunications and data network environments. You will be responsible for delivering best-in-class IT solutions, focusing on high availability, performance, and seamless user adoption for small-to-mid-size business sectors.
Key Responsibilities:
System Architecture & Implementation: Lead end-to-end IT projects using a structured 6-step approach: needs assessment, workflow study, solution architecture, deployment, user training, and ongoing support.
VoIP Management: Architect and manage advanced VoIP platforms, including Netsapiens and Yeastar systems.
Network Infrastructure: Plan, install, and troubleshoot complex computer networks involving routers, switches, and firewalls (e.g., Cisco, Yealink, Polycom).
Tier 2/3 Support: Provide expert-level technical support fo...
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