Job Description

We are looking for a Mandarin-speaking Customer Service Executive to provide professional customer support and ensure a positive customer experience.

Responsibilities

  • Handle customer inquiries via live chat and email
  • Resolve customer issues efficiently and professionally
  • Handle escalation cases through the internal system
  • Make 10–15 outbound calls per week when required
  • Maintain service quality standards and response efficiency
  • Work closely with internal teams to re...

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