Job Description
Job Responsibilities:
- Manage new and existing customer inquiries.
- Arrange replacement classes and communicate schedule changes.
- Notify customers of class closures.
- Ability to handle walk-in customers and carry out face-to-face sales interactions confidently.
- Process customer payments and ensure timely collections.
- Collect, review, and respond to customer feedback effectively.
- Perform ad-hoc tasks as assigned by management.
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