Interns _ Hack Simulator

Description:

Helps respond to standard customer inquiries regarding the products and services the Company offers.

Answers, documents and monitors call center calls, emails and transactions.

Requests additional/missing information from the customer via letter or telephone call to answer customer inquiries.

Tracks client and product order information and logs client data in spreadsheets to assist with monitoring call center activity.

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and...