Job Description

Job Description

Job brief

We are looking for an International Voice Process Executive that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving Customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities

  • · Manage large amounts of inbound and outbound calls in a timely manner
  • · Follow communication “scripts” when handling different topics
  • · Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • · Seize opportunities to upsell products when they arise
  • · Build sustainable relationships and engage customers by taking the extra mile
  • · Keep records of all conversations in our call center database in a comprehensible way

    • Ready to Apply?

    Take the next step in your AI career. Submit your application to CONNECTING 2 WORK today.

    Submit Application

    Job Details

    Location
    kanyakumari, tamil nadu, India
    Job Type
    Full-time
    Category
    Other-General
    Posted Date
    June 06, 2026
    Deadline
    July 16, 2026