International Process - CSE

Description

We are seeking a motivated individual for the position of International Process - CSE in India. This role involves assisting international customers with their inquiries and ensuring a high level of service satisfaction.

Responsibilities

• Assist international customers with inquiries and issues via phone, email, or chat.
• Ensure timely resolution of customer issues while maintaining a high level of customer satisfaction.
• Document customer interactions accurately in the CRM system.
• Collaborate with other teams to resolve complex customer issues.
• Provide feedback to management on customer trends and areas for improvement.

Skills and Qualifications

• Excellent communication skills in English (both written and verbal).
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced environme...