Job Description
Summary:
We are seeking a detail-oriented and customer-focused Customer Support Executive to join our Medical Billing team at a leading KPO in Kolkata. In this role, you will serve as a key liaison between international clients and our medical billing operations, ensuring accurate, compliant, and timely resolution of billing inquiries. The position demands strong communication skills, a commitment to quality, and the ability to thrive in a structured, process-driven environment. As a vital part of our customer service ecosystem, you will contribute to maintaining high client satisfaction and operational excellence in a fast-paced, global-facing setting.
Responsibilities:
Handle international customer queries related to medical billing with accuracy and professionalism
Ensure strict adherence to medical billing regulations and compliance standards
Maintain and update customer records in internal systems with precision and consistency
We are seeking a detail-oriented and customer-focused Customer Support Executive to join our Medical Billing team at a leading KPO in Kolkata. In this role, you will serve as a key liaison between international clients and our medical billing operations, ensuring accurate, compliant, and timely resolution of billing inquiries. The position demands strong communication skills, a commitment to quality, and the ability to thrive in a structured, process-driven environment. As a vital part of our customer service ecosystem, you will contribute to maintaining high client satisfaction and operational excellence in a fast-paced, global-facing setting.
Responsibilities:
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