Job Description


About the Company



Eligibility: Graduate Freshers or 12th pass with experience International BPO experience preferred Freshers are welcome



About the Role



Work Mode: Work From Office (WFO)



Interview Process:



  • Screening
  • Versant
  • Operations Manager Round



Versant Criteria: Minimum score of 58 and above



Responsibilities



  • Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction.
  • Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls, emails & chats.
  • Follow standard procedures for proper escalation of unresolved issues to the app...

Ready to Apply?

Take the next step in your AI career. Submit your application to Innova ESI today.

Submit Application